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Staying in touch

The UK top 100 retailers rated by UK consumers on how easy they are to contact –¬† find out where you stand!

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Night owls and the dark ages of online retail

Online retailers stuck in the dark ages as they fail to provide customers with support when they need it

 

 

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It’s Personal, and that’s official

Research note revealing that customer experience without human interaction is a business loser

 

 

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