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Direct Response Rebrands as Yonder Digital Group

Direct Response unveils its new identity: The Yonder Digital Group, the result of acquisitions of CallScripter, Ansaback and GoResponse. (more…)

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Yonder News

Full Time Operations Manager Vacancy

An Ipswich Contact Centre are searching for an experienced Operations Manager to join their highly skilled management team (more…)

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Yonder News

Yonder Digital Group provides new Fundraising Preference Service telephone support

The Fundraising Regulator has appointed Yonder Digital Group to provide supportive telephone services to new FPS (more…)

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Yonder News

Yonder Digital Group delivers top-class Member Engagement

Yonder Digital Group delivers top-class member engagement to ICAEW – The Institute of Chartered Accountants in England and Wales appoints Yonder Digital Group to drive engagement and loyalty

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Yonder News

Customers love talking about great service

New research shows that customers are just as likely to share a positive experience as a negative one (more…)

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World News

The Human Touch

The Yonder Digital Group features alongside Ebay UK in the IMI magazine’s digital clinic offering 5 ways that digital marketing can be augmented with the human touch

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Yonder News

Yonder launches new CX Platform

The Yonder Digital Group is proud to announce the launch of their Customer Experience Platform, Synergy. (more…)

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Yonder News

Synergy Debuts at CX17 Customer Experience Event

Workflow engine provider demos integration with the Genesys Customer Experience Platform

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World News

Why DIY just won’t cut it in customer experience

Graham Ede explains how a multichannel approach can help retailers leverage social media interaction to grow loyalty and improve brand reputation

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Yonder News

Mapping out a smooth customer journey

Graham Ede shares his view on striking the balance between using technology and human contact to communicate with your customers

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Yonder News

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